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Communication

How to Create a Weekly Job Communication Plan

Michael Fortinberry
11/13/24

When you're running a job site, communication is everything. Every contractor has some kind of regular meeting, whether it's the daily huddle on the job site before everyone gets to work or that weekly anchor meeting with management to talk through objectives, challenges, and what needs to be done. But if you’re using a pay-for-performance model, it’s critical to weave those elements into these meetings. Here’s how to make sure your weekly job communication plan drives performance and keeps your team on target.

Start with Clear Targets

The beauty of pay-for-performance is that it rewards workers as they hit their targets. But that means your team needs to know exactly what those targets are. Sure, they can see these goals on their app, but there’s a big difference between seeing something and actively engaging with it. That’s why, during your meetings, you need to raise awareness and dig into the specific goals for the week. Whether it’s a particular project or a set of tasks across multiple jobs, talking about these targets increases understanding and commitment.

Here’s a key tip: In your weekly meetings, make sure you’re discussing these targets in detail. Explain what needs to be achieved, why it matters, and how hitting these goals ties into the extra pay they stand to earn. When your crew understands that their efforts directly impact their wallets, you’ll see that extra motivation kick in.

Goal Setting with the Crew

One of the best practices we've seen in the field is involving your team in the goal-setting process. Work with your crew leaders, foremen, and even individual workers to set goals, especially early on in a project or at the start of a new week. When they have a hand in creating those goals, they’re more likely to believe in and commit to them.

Think about it: If a crew feels like they’ve set a realistic target based on their experience, they’ll take ownership of it. They’re not just executing someone else’s plan – it’s their plan. That level of buy-in is priceless, and it’s where pay-for-performance really shines. So, make this a part of your communication routine: get your team to talk about what they believe they can achieve, and encourage them to stretch a little beyond that.

Link Goals to Earnings

Don’t be shy about talking money in these meetings. Make sure everyone knows exactly how much they stand to earn if they hit or exceed their targets. Someone should be verbalizing those numbers in every meeting. It doesn’t need to be complicated—just straightforward: “If we hit this target, you’ll earn an extra $X this week.” When people see that tangible connection between effort and reward, they’ll be more focused and driven.

Ask the Right Questions Early and Often

In any project, things will go sideways at some point—that’s just reality. The key is identifying issues sooner rather than later. During your weekly meetings, ask, “What’s happening? Where are we running into trouble?” This isn’t about pointing fingers; it’s about getting ahead of the problem.

If your team feels they’re falling behind, you want to know that early enough to make adjustments. This gives you time to react, realign resources, or provide additional support before it becomes a bigger issue. That feedback loop is crucial, especially in a pay-for-performance environment. When your crew feels heard and knows you’re working with them to succeed, they’ll stay more engaged and focused.

Bring Operational Needs to the Table

One of the biggest challenges in hitting targets is often logistics—materials, equipment, or even just the right people in the right place. Use your weekly meetings to address this head-on. Ask, “What do you need to work faster? What’s missing that’s holding you back?” Getting these operational details out in the open ensures you’re not just setting goals but actively removing obstacles to help your team achieve them.

Document Everything

If you’re using an Entrepreneurial Operating System (EOS) or any kind of management tool, you already know the value of documenting goals and progress. But with pay-for-performance, it’s even more critical. This documentation provides a clear record of what was agreed upon, what targets were set, and how you’re tracking against them. It helps keep everyone accountable and ensures there’s no ambiguity about what success looks like.

Keep It Consistent and Focused

Finally, make sure your meetings follow a consistent structure. Start with a quick review of what’s going well, where there’s room for improvement, and then dive into the targets and challenges for the week ahead. Keeping things focused and relevant ensures you’re not wasting time and that everyone leaves the meeting clear on what’s expected.

Committing to Communication

Building a strong job communication plan is about more than just holding a meeting—it’s about creating a culture of engagement, accountability, and shared success. By clearly defining targets, involving your team in goal setting, linking those goals to earnings, and addressing obstacles as they arise, you’re not just running a job site—you’re building a high-performance team.

That’s the real power of pay-for-performance. When done right, it doesn’t just put more money in your workers’ pockets—it drives better results for your entire business.

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