Submit the form below and our support team will process your request within 30 days. We're sorry to see you go — if there's something we can fix, we'd love to hear about it.
Fill out the form and we'll confirm receipt within one business day. Account deletion is processed within 30 days.
Here's exactly what gets removed and what we're required to retain.
Within one business day, our support team confirms receipt and verifies you're the account holder. We may reach out by phone if needed.
We permanently delete your profile, performance data, bonus history, payment methods, and any uploaded files. This happens within 30 days of confirmed request.
Certain records (transaction history, tax-related data) are retained as required by law for the period required by your jurisdiction — typically 7 years.
You can pause your account, change billing, or talk to us about what's not working. Most things people want to fix don't require deleting the account.
Talk to support first